A hardworking woman turns into an aggressive and impatient boss after her most recent promotion at a store. She gets away with it until she insults and fires an old janitor.
Nia had recently been promoted to general manager of a major fashion retail outlet. Just a week into her new role, she was already implementing major changes, guided by a binder of ideas she had accumulated over the years.
One morning, Nia addressed her staff.
“Alright, guys. Is everyone clear on the new protocols we’re going to follow?” she asked.
The team responded with nods and gentle affirmations.
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“I don’t want anyone deviating from my guidelines, so here’s what we are going to do,” she continued. “Anybody who fails to follow the new rules — whether it is about uniform, customer greetings, display arrangements, punctuality — will lose their incentive for that month,” Nia declared, her face beaming with pride.
The staff exchanged worried glances. Nia’s drastic measures made them fear for their livelihoods, as even minor mistakes could cost them dearly.
But despite her recent changes, the team respected Nia. They knew her journey from an intern to the top position and admired her dedication to the fashion industry.
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However, with time, Nia’s approach became increasingly problematic. She set unrealistic goals and responded harshly to small errors. Her decisions, like extending shifts and imposing strict rules, were met with silent frustration from the staff. Their only respite, weekends, was now occupied with work. But that wasn’t all.
Nia’s strategies, like reducing loading costs by involving sales staff and limiting employee breaks, pushed the team to their limits. She even banned sitting during shifts and restricted sick leaves, all in the name of creating a good impression for customers.
“We’ll have to show them we are never tired of serving them. And always serve them with a smile. Am I clear?” Nia instructed sternly. She was overly pleased with the way she was conducting things.
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Raised by a single mother, Nia had faced numerous rejections before landing an internship at the fashion outlet. Her dedication to her job and hard work quickly led to her promotion.
From her office, she looked out at the street where she once sought opportunities, determined never to return to those hard days. Under her leadership, the store buzzed with activity, though the staff struggled with the overwhelming workload and strict deadlines she set. Nia was happy until… the work really started taking its toll on the employees.
Over time, her strict management led to a drastic drop in sales, contradicting her ambitious plans. Furious, she confronted her exhausted staff. “Our ratings are dipping. We’ll be ruined at this rate,” she yelled. “Extend your shifts, cut down on breaks… do whatever it takes! We have to boost sales!”
Nia couldn’t understand the sudden decline and increased the workload even more. One day, after a tense client meeting, she found Maya, a saleswoman, asleep on the counter.
“How dare you sleep during work??” Nia yelled.
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Maya, startled and panicked, apologized, but Nia was unforgiving. “Meet me in my office,” she demanded. Gathering the staff, Nia, already upset about the sales, decided to demonstrate her authority.
She fired Maya on the spot, tossing her paycheck at her. The team was shocked but remained silent. They knew Maya was exhausted from overworking, but who would dare to go against Nia? They wanted to keep their jobs.
But as Maya was leaving, Victor, a 68-year-old janitor, spoke up. “Nia, child, I’ve got something to say,” he said calmly, despite Nia’s obvious irritation.
“We’re all happy to help with your vision, Nia,” Victor began, trying to reason with her. “But maybe we could let go of the small mistakes…”
Nia, angered by his audacity to speak up, cut him off. “That’s enough, Victor! Do you think I haven’t noticed your tardiness and long lunch breaks?” she retorted. “And let’s not forget how you arrive late daily!”
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“Nia, there’s a reason why I’ve been coming later than the others…”
Nia couldn’t believe that the older man had interrupted her again. Looking at the other employees stare at her, anticipating her reaction, she decided to put her foot down and set an example once and for all.
“I don’t care about the reason! Let this be an example, folks,” Nia said. “Anyone who makes excuses on my watch will be fired. Hey, you’re fired, old man! Now you can accompany Maya and get lost!”
Maya and Victor left quietly while the rest of the staff watched in dismay, tears in their eyes. Nia’s ruthlessness had reached a new level, leaving everyone in shock.
Though it was the end of Victor’s job at the store, an unexpected turn of events awaited him the next day.
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Mr. Gordon, the owner of the multi-million-dollar store chain,unexpectedly visited his store to address the sudden revenue decline.
“Good morning, everyone! How are things going?” Mr. Gordon asked all the employees.
“It could’ve been much better,” a worker replied, with others nodding.
“What’s up? Aren’t you guys excited for the Christmas holidays?” Mr. Gordon inquired.
“Some of us wanted an extended Christmas break, but Miss Ferguson only allowed two days off,” another employee explained.
Mr. Gordon partially understood what was happening and called Nia to his office.
“Miss Ferguson, our revenue has dropped drastically. What happened? Do you need help?” he asked while they sat across from each other.
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Nia blamed the staff, claiming they were lazy and needed close monitoring.
“I see…We had the same ‘lazy’ staff with us the last month, didn’t we? But everything was much better. We didn’t hire anyone recently, so I don’t understand why they are suddenly acting lazy.”
Mr. Gordon gave Nia a month to improve the situation. As he was leaving, he asked about Victor, the custodian.
“Where’s Victor? I didn’t see him today,” he said.
“He was fired for being late and too old to work,” Nia hesitantly revealed.
Mr. Gordon was shocked. “WHAT? Do you know you fired the co-owner of this store?”
Nia was stunned. “The co-owner? But he’s just a janitor!”
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Mr. Gordon shared a story from his childhood. “I still don’t remember what happened that day…but my father told me I ran after an ice cream van and almost got hit by a car. Victor had seen me while emptying the trash and rushed to my rescue. He pushed me away and saved my life, but he ended up in intensive care after being hit by the car.
“My father, the original owner of this store, offered him a share in the business. Do you know what Victor said when my dad wanted to reward him? ‘I just did what any normal human was supposed to do.’ Victor accepted the offer to become a co-owner because my father kept persuading him, but on one condition. That he would work as a janitor.”
He continued, “Victor lost his wife and child during childbirth and considered the staff here his family.”
Mr. Gordon then dropped a bombshell. “You must apologize to Victor. He’s taking over this unit tomorrow. I’ll come again, and it’s up to Victor to decide whether or not I should fire you.”
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Panicked and fearing for her job, Nia drove to meet Victor, worried about facing him and the challenges ahead. “How will I boost sales in a month? How will I face Victor? It’s his fault, too. Why did he just walk away without telling me who he was? Now, everything is against me. What will I do?” she fretted.
Nia arrived at Victor’s modest home, surprised by its simplicity despite his co-ownership of a lucrative business. She knocked, and Victor greeted her warmly, inviting her in for apple pie.
“Mr. Gordon told me you’d come. Please, make yourself comfortable,” Victor said, unaffected by her previous actions.
Nia felt awkward in the humble setting. Victor, sensing her unease, began to talk about Mr. Gordon’s father’s business philosophy.
“Unlike others, he valued his staff first. He provided nap rooms, bonuses, corporate events, and weekends off and ensured customers didn’t mistreat them. He treated employees like family,” Victor explained.
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Nia shyly nodded, partially realizing what had gone wrong. “But how does that help with the growth of the business? If employees get such perks, how will they work without distractions? Won’t they take it for granted?” she said.
Victor smiled. “When employees love their work, they provide top-notch service, satisfying customers and growing the business. A smart boss finds ways to make employees devoted. He doesn’t fire them.”
As Victor hungrily devoured his pie, he requested Nia to call Maya back to work. “You may never know how fate works for others, Nia. You joined as an intern, but you became the general manager. You may never know what potential a simple salesgirl like Maya can have. Never underestimate and judge others by their appearance or job!”
Nia grinned, and just as she was about to leave, Victor stopped her. “Don’t worry, Nia. I will not fire you. But we will decide later together with all the employees and Mr. Gordon by a vote, alright?”
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Assured she still had a second chance, Nia returned to the store and gathered all the employees in her office. They were afraid about what more rules she was going to impose on them. But none of them had expected to see what was about to happen next.
“Good day, everyone!” Nia began with a smile. Everyone thought it was unusual because she had never greeted them with a smile since day one of her promotion.
“I would like to tell everyone that Victor, the company’s co-owner, will be heading us from tomorrow!”
The employees were shocked at the revelation. Some of them didn’t have a clue that the custodian of their store was their boss.
“Don’t be shocked, guys! I am young and new to this trade, and I made mistakes. I hope you’ll all forgive me for what happened in the last few days. Maya and Victor will be back tomorrow, and we will work as a team. Is that clear?”
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From the next day onward, Nia followed Victor’s advice and implemented Mr. Gordon’s dad’s principles. She treated her employees respectfully and did not show authority over them. She thought more about them and made sure each and every employee loved their job.
As days passed, Nia’s efforts worked in her favor. The employees started giving their best, and as Nia had wanted, the sales for the next quarter surged with impeccable results.
Mr. Gordon was impressed with Nia’s efforts, and with Victor, he decided not to fire her. Five years later, Nia was promoted to the position of CEO of all the outlets.
As for Victor, he chose to keep working as a janitor because he loved his job.
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My Cold War with My Conservative In-Laws Ended Differently from What I Expected
I’ve always been a patient person. I got to practice my patience when my father remarried following my mom’s death. So, when my in-laws tried to get me to break up with my husband before we could get married, I just used what I had learned earlier in life to withstand their onslaught.
You know, sometimes trying to find your place in someone else’s family can be really tricky. At least, it was for me when I met my husband’s family. See, I’m originally from Morocco, while my husband, Jeremy, was raised by an extremely conservative family from Georgia. That should be enough to give you an idea of what I faced.
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I immigrated to the US shortly after my mother passed away. I was 11 at the time, and it felt like my entire world was coming to an end. To add to this, my dad married a new woman only a little over a year after Mom’s death. Naturally, adjusting to life in a new country and coming to terms that there was a new woman in my mom’s place was jarring.
My stepmom wasn’t a bad person, but we never got along. I think she felt insecure about the fact that she could never have kids, so she would often be mean and distant toward my sister and me. She used to try to upset us all the time by doing petty things that she knew would make us uncomfortable, but luckily my mom had taught me to always smile when people were intentionally being mean to me.
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This turned out to be a great defense mechanism, and my stepmom couldn’t bear that her tricks weren’t working on me. Eventually, things died down and we made our peace, but I would never forget how effective it was to just smile through whatever petty new ploy she had devised to try and upset me. It truly was one of the greatest gifts my mom had ever given me.
But my stepmom was a minor hindrance compared to Jeremy’s family. When I met them for the first time, I knew I was in for a lengthy cold war.
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I met Leona, Jeremy’s mom, and the rest of the Fergus family at one of their family dinners. By that time, I had been dating Jeremy for almost a year, and they had used every excuse to avoid inviting me to their dinners. This time, Jeremy ensured that they couldn’t weasel out of meeting me, and he even told his mom to prepare a few dishes that I could eat, since I steer clear of any pork and alcohol.
While my loving boyfriend was sure there would be something for me, I knew better than to just blindly trust people who clearly had misgivings about me to respect my personal choices, so I ate as I would before a fast and prepared myself for sitting around the dinner table while everyone enjoyed their meal.
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When we showed up at Jeremy’s parents’ house, the family greeted me with half-hearted smiles and quick hugs before we all settled down to eat. I knew the greetings would be awkward and stiff, but what I didn’t anticipate was Leona bringing a peppy blonde woman up to me with a huge smile and saying, “Oh, Aleah, you just have to meet Diane, Jeremy’s last girlfriend. We’re all still very close and I thought you two might hit it off.”
Diane looked slightly embarrassed, and shook my hand with a smile that seemed to say, “I’m sorry, I know, but what could I do?” I introduced myself and we exchanged a few pleasantries before she greeted Jeremy with a huge hug. She immediately launched into a conversation with him about what was going on in his life, ignoring me completely. Jeremy answered a few questions, grabbed my hand, and steered me to our seats.
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At the table, things just got worse. Leona opened all the dishes, and every single thing had pork in it. The mac and cheese had bacon bits in, the mashed potatoes had lard in, and even the turkey was wrapped in bacon. After unveiling all the food, Jeremy’s mom looked at me, apologized for all the pork, and offered me a drink. “I don’t drink, but I’ll gladly take a glass of water,” I said with a smile. Slightly crestfallen, Leona got up to get me one.
During the meal, the entire family kept making off-handed, passive-aggressive, and slightly racist comments clearly directed toward me. Meanwhile, Diane was showered with compliments. You’d expect she was royalty with how the family sucked up to her. But I knew exactly how to handle the situation.
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Instead of letting my annoyance show, I once again employed my mom’s wisdom. I smiled at every so-called joke, and even threw a few of my own compliments at Diane. I told Leona how lovely the spread looked, and thanked her profusely when she went to refill my cup of water. I could see Jeremy’s mom seething at my pleasant demeanor.
The night ended and we said our goodbyes. I refrained from complaining to Jeremy about his family. I could handle it. But things didn’t get better from there. Family dinners were suddenly off-limits to anyone who wasn’t also a Fergus — although Diane was apparently an exception — so I would often spend Christmas on my own or with my sister. They never drove a wedge between myself and Jeremy, and imagine their shock when he eventually proposed.
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Now, Leona and the rest of the family never bothered to learn anything about my culture. They assumed the wedding would be a regular ceremony, but Jeremy and I had planned on blending traditions. So when all the women, Diane included, showed up wearing white, I was all smiles, complimenting their outfits all the way. This didn’t go down well.
Meanwhile, my outfits were made up of every color imaginable, and I outshone them in every photo. There’s even one picture of Leona with the biggest sour expression I had ever seen. It was a wonderful day.
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But the unspoken feud came to a head last Christmas when Leona suggested I host. Naturally, I accepted, even though I knew she only offered because she hoped I would be overwhelmed. Fortunately, she didn’t count on the fact that I often cooked, and had been since I was a young girl. So my spread was something to marvel at.
Mashed potatoes, mac and cheese, turkey, glazed ham, Brussels sprouts, green bean casserole, roasted carrots, and potatoes, freshly baked bread, corn bread, and an entire assortment of pies. Even I was impressed. But of course, with her plan in ruins, Leona did the next best thing. She started shouting at me.
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“You’ve got to be kidding me! How could you of all people have managed this?! I know you hired a catering company, Aleah! Just to make me look bad. Admit it!”
Surprised at her outright anger, I looked at her, then at Jeremy. Luckily he stepped in.
“Mom, Aleah slaved away for two days to make sure we had a great Christmas dinner. I don’t think you acting like this is very mature or fair. She has been nothing but a good host, and you accuse her of being petty, like a child who had hoped to one-up someone. I think you owe her an apology, or you should leave.”
There was a long pause. Everyone wondered what would happen next, plates in hand.
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Leona took a deep breath and looked at me. “You won,” she muttered and sat down dejectedly. Before Jeremy could say another word, I walked over to my mother-in-law, got on my knees before her, and took her hands in mine. “Leona, this isn’t a competition. I love your son deeply and I don’t want this cold war between us.”
She looked at me with new-found respect, and I could see the hatchet was buried. The war between us ended with a big hug and a great dinner, and although we still differ about things, we have grown quite fond of each other over the last few months.
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