Walmart alters course: Drops self-checkout expansion amidst customer concerns

The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?

In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.

The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.

But this service faced plenty of obstacles and customers complain to the added responsibilities.

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For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.

Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.

The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.

Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”

He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”

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What’s most, most of the customers have reported that they miss the human interaction while shopping.

Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”

Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.

What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.

Albino sisters born 12 years apart become modeling sensations

They may have been born more than a decade apart, but these siblings still have one remarkable thing in common.
Albinism is a rare genetic disorder that causes a lack of pigmentation in the skin, eyes and/or hair, giving albino people a unique look:

It’s very rare to have an albino child… which makes it remarkable that one Kazakh couple had not one, but two albino children 12 years apart.
Meet Asel and Kamila, the incredibly unique siblings that have turned into in-demand models:

Asel is the older sibling at 14. Her mother, Aiman Sarkitova, said she was stunned when she was born albino.
“When I gave birth to my eldest, genetics were not so developed with us,” she told the Daily Mail. “It is developing only now. The doctors were shocked.”

Imagine their surprise when, 12 years later, Kamila was born with the same condition.

It’s an incredible, striking sight to see these two siblings together—so the two teamed up and became a modeling duo.
Asel has already been modeling since she was 10, but with her 2-year-old sister at her side she’s become even more in-demand. The pair have over 33,000 followers on Instagram.

While their albinism has led to big success, it’s not always easy. The condition is also associated with medical conditions like a sensitivity to sunlight.
“If I go outside in the afternoon, then I definitely apply sunscreen, put on clothes to protect my skin, headgear or use an umbrella,” Asel said.
“In the evening, when there is almost no sun, it’s much easier for me.”


But through whatever ups and downs life throws at them, they’ll always have each other.
The condition is so rare that albino people can feel alone, but these two sisters are lucky that they’ll always have a family member just like them.
And hopefully, their success as models will shed some light on albinism and show how uniquely beautiful albino people can be.
“Many people do not know what albinos are,” Asel said.

We think these sisters are stunning! Share this remarkable story and beautiful photos!

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