Walmart alters course: Drops self-checkout expansion amidst customer concerns

The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?

In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.

The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.

But this service faced plenty of obstacles and customers complain to the added responsibilities.

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For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.

Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.

The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.

Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”

He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”

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What’s most, most of the customers have reported that they miss the human interaction while shopping.

Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”

Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.

What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.

Taylor Swift’s NYC Date Night with Travis Kelce: Fans Outraged Over Shocking Outfit!

Some Swifties are trying to figure out what the details on Taylor Swift’s bag mean. She carried it during a date night in a much-discussed outfit.

On October 12, Taylor Swift and Travis Kelce were seen enjoying a date night at Torrisi restaurant in New York City. They both looked stylish, but Swift’s all-gold outfit attracted a lot of attention.

While Kelce wore a blue T-shirt from Marni and khaki cargo pants, Swift chose an “Ivy Corset” and “Ivy Skirt” from Annie’s Collection by Annie’s Ibiza, which cost around $795 (£590) for both items.

The singer paired her outfit with $1,140 black platform mules from Versace. She also wore gold jewelry, let her hair down, and carried a $1,423 black and gold shoulder bag from designer Roberto Cavalli.

When photos of Swift and Kelce walking hand-in-hand to the restaurant surfaced, many people took to social media to comment on her look.

“Omg someone get her a stylist because this isn’t it,” one person said. Another echoed, “She could use a stylist. Especially with her money.”

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Someone else wondered, “I wonder if she owns any nice clothes? Even jeans and a t-shirt?” Another commenter pleaded, “Just get rid of the bangs already, Taylor.”

More critical remarks followed, with users writing comments like, “Her dress sense is horrible… no style at all,” and “Why is she wearing a costume?”

“It’s giving curtain,” one person joked. Meanwhile, a fan on the fence expressed, “I love Taylor but this new style is…” Another person commented, “These outfits are a disaster.”

However, some comments were positive. “Taylor Swift is SO beautiful,” gushed one admirer. Another said, “Taylor and Travis both look so gorgeous. I love them together.”

A fan added, “They look great! Stylish couple.” Another praised, “Love the snake purse,” referring to the gold monogram on Swift’s Cavalli bag.

The bag featured the letter “R” in the center of two intertwined “C’s” made from gold snakes, leading many Swifties to speculate about its meaning.

Fans wondered if the emblem on the bag hinted at Swift possibly announcing “Reputation (Taylor’s Version)” soon.

“Taylor Swift rocking a bag with the letter ‘R’ and snakes? Could it be ‘Reputation’ era vibes coming back?” one fan wrote. Another added, “Taylor never does anything by accident. Is this a new era of Renaissance or just a nod to the fans?”

Fans are excited because Swift often leaves “easter eggs” to hint at her upcoming plans. They noted that she has already released “Taylor’s Version” of her other albums, leaving only “Reputation” and “1989” expected to drop.

Before the comments about her designer bag, fans thought Swift might announce “Reputation (Taylor’s Version)” during her Eras Tour shows in Australia or Japan in February 2024. They thought this because of an easter egg in her music video for “Bejeweled.”

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However, instead, she released her latest album, “The Tortured Poets Department.” On August 20, fans expected an announcement on stage, like she did with “1989 (Taylor’s Version)” and “Speak Now (Taylor’s Version).”

That moment passed, and Swift released the music video for “I Can Do It with a Broken Heart.” Still, fans have continued to speculate about “Reputation.”

Currently, some Swifties think the album might be announced on October 18, the day she starts the final leg of her tour.

As fans await the album announcement, Swift is enjoying her time with her footballer boyfriend.

Before their recent outing in New York City, they had dinner on October 11 with Blake Lively and Ryan Reynolds.

Source: Getty Images

A few days earlier, on October 7, Swift showed her support for Travis Kelce at Arrowhead Stadium while his team, the Kansas City Chiefs, played against the New Orleans Saints.

According to a source, Kelce and Swift’s relationship is “beautiful,” and they manage to balance their busy lives. “It’s all about work-life balance, and everyone is dealing with different things. They just acknowledge how hard it is to manage relationships and everything else,” the source said.

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