The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?
In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.
The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.
But this service faced plenty of obstacles and customers complain to the added responsibilities.
For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.
Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.
The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.
Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”
He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”
What’s most, most of the customers have reported that they miss the human interaction while shopping.
Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”
Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.
What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.
What was this for and why a bottom shelf
Most homes built in the early to mid-1900s have a small shelf built into the wall in the kitchen or hallway. If you live in an old house, this may be the case. If you didn’t think much of this, you might have asked yourself why it was there. Yes, there was a reason for putting it there!
A phone niche is what that small shelf is called. People used landlines to talk to each other before cellphones. That seems like a very long time ago now. A lot of homes were built with just one space for the phone. A lot of them had a small shelf or drawer above or below the phone where you could put address or phone books. It seems so old-fashioned to even think about an address book these days!
Most people no longer have landlines and only use cellphones these days. But you can use this phone niche in different ways if your home has one! For decoration, you could buy an old phone and put it there. If you want, you could even use it. It’s big enough to hold books or other home decor items. You could also put a bunch of small plants in pots in the niche. There are many choices, and it’s up to you!
While I love how convenient new homes are, I also love how old homes have little details that make them unique. The house we live in is very old, so old that the idea of a phone niche was a long time away. Does your house have a place for the phone? If so, I’m very envious!
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